DropThought is a mobile app that lets customers share their instant feedback privately with their favorite businesses and receive responses from the businesses’ managers. By using DropThought, customers and businesses can work together to deliver excellent customer service experiences. Whether a customer has a suggestion, complaint, or compliment, DropThought focuses on sharing customers’ feedback with the appropriate manager.
Download the DropThought mobile app on your iPhone and quickly give instant feedback to management in corporate enterprises, conference events, hotels, restaurants, universities, hospitals, and more.
How DropThought Instant Feedback Works
1. Download the DropThought mobile app
2. Sign in to the DropThought mobile app using your Facebook, Twitter, or email account
3. Open the DropThought mobile app and start sharing instant feedback from your mobile phone
GIVE INSTANT FEEDBACK
Give instant and honest feedback directly to businesses with the DropThought mobile app. You can choose whether you want to share your private feedback anonymously or include your email address for a personal private response from management.
RECEIVE REAL-TIME RESPONSES FROM MANAGEMENT
The DropThought mobile app lets you receive responses from management so you know your voice is heard.
DropThought Instant Feedback Features
· Share your experiences with management instantly
· Rate your experiences with DropThought’s easy four-level sentiment system
· Receive replies to your feedback from management
· Help businesses improve customer satisfaction and customer experiences
· Interact with management in new ways
DropThought-Enabled Locations
If a business is already an enabled “DropThought Location”, customers’ feedback from the DropThought mobile app will be delivered instantly to management on the managers’ DropThought Manager Dashboard, available on the DropThought Manager mobile app and website.
If a business is “Not a DropThought Location” yet, customers can still share feedback with the DropThought mobile app and DropThought will contact the business to share the feedback with them. Customers can also encourage businesses to become DropThought-enabled locations by showing the DropThought mobile app to that business’ manager. The manager can download the “DT Manager” app to review and respond to the DropThought instant feedback that customers are providing.
Contact DropThought
For support, please email [email protected]
Visit DropThought’s social media sites at:
Facebook http://facebook.com/DropThought
YouTube: http://www.youtube.com/GetDropThought
Twitter: http://twitter.com/DropThought